• Asia’s #1 Online Birthday Supplies Store
  • Over 20,000 products
  • 92565-92564
  • 9am-9pm IST Mon-Sat

Frequently Asked Questions

The fastest shipping we can provide is Overnight which takes 2 days. For more details visit our Shipping Policy.

Products can be returned if unopened and unused within 30 days of receipt to ensure a credit refund. Please note it takes upto 2 billing cycles for credit to be posted to your credit card. Also some edible and personal care items like candy and cosmetics do not qualify for a refund. Read about our Return policy.

We have a whole section on party ideas where you can get access to a ton of party ideas and tips on organizing theme parties. Visit our Party Ideas page and become a MBS Club member. MBS Club features great deals and discounts and contributions from some very creative Moms on organizing parties!

No, we are sorry but that's not possible. Our system is automated and created to process orders at a fast speed. We advise you to check your order carefully while filling in details –review the products you ordered, address details etc. because once an order is placed it cannot be changed or cancelled. You can return our products if defective (see our Return Policy)

Yes, You can get discounts on your orders. For this, please visit our Offers section and subscribe to our newsletter to get regular updates on our latest offers. We also suggest you to become a MBS Club Member to get exclusive and exciting discounts.

Please visit our Shipping Policy page. We have laid out the modes of shipping available and estimated delivery time and costs.

Login to the My Account Section and click on the Order Status link. You can also access this by clicking the Order Status link at the top of the page.

All ordered products are securely packaged and well-sealed ensuring a safe delivery to you.

Our delivery partners will attempt to deliver three times before package is returned back. In case of non-availability three times package will be returned to our warehouse.

We follow a 30 day return policy for all items and goods sold. However, in case of edible items like candies or personal care items there is no option of refund. For complete details please visit our Return Policy page.

Payments by credit card, debit card and also through Net Banking is acceptable.

No, there are no hidden charges. You need to only pay the final price mentioned during check out. Final price you pay is all inclusive.

After placing the order, user will receive a confirmation at the registered email address that your payment is successful. In addition, you will also get an email in the registered email address containing details of your purchase along with an SMS to the given contact no. to ensure confirmation.

After successfully placing order you will be receiving email in your registered email address containing all important details regarding your purchase such as name of the courier company, tracking no. of your consignment. You can check the details of your order in the order status page and be updated about the status of your order from time to time.

Free shipping is applicable on all Orders above or equal to Rs. 1500/- or more. For all Orders below Rs. 1500, a nominal shipping charge of Rs. 100 will apply.

No it is not mandatory to register before placing an order. However, we recommend you to register with us in order to take benefit of special offers and discounts from time to time. Besides, this also allows you to maintain your wish list and account details.